Known Problems with the Beta Version of
- ExoQuest Setup
Problem: When you try to select a folder for Sci-Logs, you get an
error message that says the folder does not exist. As far as we know,
this problem only occurs on Macintosh computers.
Solution: Sometimes this is caused by having another hard disk
or network volume on your desktop with the word "ExoQuest"
in its name. Try renaming the disk. For example, if you have a network
volume called "ExoQuest Logs," change its name to "Exo
- Movies (Windows only)
Problem: All movies play badly; they are jerky and/or the audio
does not keep up with the video.
Solution: With QuickTime for Windows there is a setting that
affects how well movies play. You can change this setting in the
QuickTime control panel. You will find the QuickTime control panel
under the Start menu. Select Settings, then Control Panel, then
QuickTime. After you have opened the control panel, select Sound Out
from the popup menu. Under the popup labeled "Choose a device for
playback:" the default setting should be DirectSound. This
usually plays movies badly. Select one of the waveOut options and try
launching ExoQuest again. Pick the setting that works best on your
Problem: When you first begin a module and the Sci-Corder
opens, the movie does not play well. It is jerky and the video does
not keep up with the audio.
Solution: Pause the movie and restart it using the controller
just below the movie.
Problem: On the "Water in the Solar System" page of
the Sci-Log, the shaded areas of the milddle and bottom graphs are
reversed. In other words, the shading on the bottom graph should be on
the middle graph and vice versa.
Solution: There is no real solution to this on the beta 1.0 CD.
All you can do right now is imagine where your data point would fall
if the shaded areas were swapped.
Problem: Once you click the Drake-ulator button, which reveals
the Drake-ulator calculator, if you click the Intro button you get a
dialog with the message "Director Player Error..."
Solution: There is no solution for this on the beta 1.0 CD. You
must dismiss the error dialog and restart the program.
- Drake-ulator (possibly other Background Modules)
Problem: If you click the Main button while the SciCorder is
open and you have not saved your data, you get an error message.
Solution: Dismiss the error dialog, close the SciCorder
(shrinking it with the Magnifying Glass button will not work),
and click the Main button again.
- Remote Sensing
Problem: If you click the Main button from one of the three
data collection screens and you have not saved your data, when you
dismiss the warning dialog the Main button is gone.
Solution: Click the Save Data to Sci-Log button to save your
data, then click the Go Back button to return to module's first
screen. Click the Main button on the first screen to return to the
main ExoQuest screen.
- Teacher Log
Problem: Only one student Sci-Log can be opened at a time. If
you open a second student Sci-Log, the information in the log does not
Solution: There is no way to get around this problem with the
Teacher Log on the beta 1.0 CD, other than to quit the program and
launch it again to open a different student Sci-Log.
Download: Click one of the files below to get an updated
Teacher Log that corrects this problem.
Windows version (5.1 MB)
Macintosh version (4.3 MB)
Beta Test page
ExoQuest main page
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